Managed IT Support
Fixed-price, proactive support that keeps your team productive — with a real Yorkshire helpdesk, not a ticket black hole.
Learn moreLeeds · West Yorkshire · since 2000
Your IT, looked after.
Your way.
Finnwood keeps Yorkshire businesses running with proactive, fixed-price support. Pay monthly for fully managed cloud, AI and phone systems — or pay once for an on-premises setup you own outright. No lock-in. No callout fees. No surprises.
Fixed-price support
No callout fees
25+ years in business
99.9% uptime, looked after+25
Years in business
+80
Happy clients
+1,500
Desktops managed
£0
Callout fees, ever
The Finnwood choice
One partner. Two ways to pay.
Most IT companies push you onto endless subscriptions. We don't. Choose the fully-managed monthly model, or own your IT outright with a one-off investment — whichever suits how your business likes to work.
Pay Monthly
Fully managed IT
Fixed monthly fee · per user
Hand us the lot. We run your cloud, security, backups, phones and AI tooling — and fix problems before you notice them.
- Proactive monitoring & unlimited support
- Microsoft 365, Azure & cloud backup
- AI assistance & Copilot, safely adopted
- Cyber security & patching included
- Predictable budgeting, scales with you
Pay Once
On-premises & owned
One-off project cost · you keep it
Prefer to avoid the cloud, AI and monthly bills? We design and build IT that lives in your building and belongs to you.
- Servers & networks you own outright
- Perpetual software licences, no rental
- Your data stays on your premises
- No AI, no cloud, no ongoing subscription
- Optional support only when you need it
OR
What we do
Everything your business needs, under one roof
Cloud Solutions
Microsoft 365, Azure, migrations and resilient backup — built and managed so the cloud actually saves you money.
Learn moreAI Assistance
Adopt Copilot and automation safely. We help your team work faster without handing your data to the wrong place.
Learn morePhone Systems
Modern business telephony — cloud VoIP or on-site — that follows your people wherever they work.
Learn moreCyber Security
Protection, monitoring, patching and recovery as standard. We keep the threats out and your data safe.
Learn moreOn-Premises Builds
Don't want the cloud? We design and install servers, networks and software you own outright — no subscriptions.
Learn moreCloud & AI
The cloud and AI — without the headaches
Done well, cloud and AI make your business faster, safer and easier to run. Done badly, they balloon your costs and your risk. Finnwood plans, migrates and manages it all so you get the upside and none of the chaos.
- Microsoft 365 & Azure, designed around how you work
- Safe AI & Copilot adoption with the right guardrails
- Automated, tested backups you can actually restore
- Clear, predictable monthly costs
Cloud, backup & AI — managed 24/7For the subscription-weary
Rather own it than rent it? So would plenty of our clients.
Not every business wants its data in the cloud, its workflows shaped by AI, or another monthly bill on the books. If that's you, Finnwood will design and install IT that sits in your building and belongs to you — paid for once.
- Your servers, your network, your data — on site
- Perpetual licences, not endless rentals
- Nothing shared with AI or cloud providers
- Pay-as-you-go support only if you want it
Why Finnwood
Big-firm capability. Small-firm care.
Genuinely local
A Leeds team you can actually meet. We'll come on-site when it matters — no distant call centre.
No nasty surprises
Fixed pricing and no callout fees. You always know what your IT costs this month.
No lock-in
Cloud or on-premises, rented or owned — we recommend what's right for you, not what pays us most.
25+ years strong
A quarter-century keeping Yorkshire businesses online. Experience you can lean on.
How we start
Switching to Finnwood is simple
STEP 01
Free IT review
We learn how your business works and audit your current setup — no obligation, no jargon.
STEP 02
A clear plan
You get honest recommendations and a fixed quote: managed monthly, owned outright, or a blend.
STEP 03
Smooth handover
We take over or build out your IT with zero drama and minimal disruption to your team.
STEP 04
Looked after
We monitor, maintain and improve — and we're a phone call away whenever you need us.
In their words
The kind of IT partner people recommend
It is a huge relief knowing that IT assistance is only a phone call away, and call outs are never a problem. A friendly, professional company we regard as a vital extension to our team.
Office Manager, Freshfields Ltd
The service was second to none — very efficient, quick response times and very affordable. They explained the problems and the fix clearly. I'll have no issue recommending them.
Director
Perfect! 10 out of 10 service from you, as always.
Director, Cirrus Web Solutions
Good questions
Things businesses ask us
Do I have to move everything to the cloud?
Not at all. We're one of the few Yorkshire IT firms that genuinely supports both. If you'd rather keep your systems and data on-premises and avoid subscriptions, our pay-once model is built for exactly that.
What does "no callout fees" really mean?
Exactly what it says. On a managed plan, support — remote or on-site — is included in your fixed monthly fee. You'll never get a surprise invoice for asking us to help.
Can you help us adopt AI safely?
Yes. We help you get real value from tools like Microsoft Copilot while putting the right guardrails around your data — and if you'd prefer no AI at all, we respect that completely.
We're a small team — are we too small for you?
Never. We support businesses of every size across Yorkshire, from a handful of staff to fifteen-hundred-plus managed desktops. You get the same care either way.
Field Notes
Fresh thinking from the team
The under-16 social media ban is the right idea — but it won't work until the device knows your age
The government's under-16 social media ban is well-meant, but banning apps one at a time is a losing game. The only version that actually holds is age verification built into the device itself — exactly what Apple has quietly started doing.
Let's talk about your IT.
A friendly, no-obligation chat with a Yorkshire team that has kept businesses running for over 25 years.