Cloud VoIP
Crystal-clear calling over the internet, with no expensive lines — and the freedom to add or move users in minutes.
Telephony · cloud or on-site
Business phone systems that follow your people
Modern telephony that works wherever your team does — in the office, at home or on the road. Built on 3CX and other leading platforms, hosted in the cloud or on a system you own; we design, install and support it all.
What you get
Everything a modern business expects from its phones
Work from anywhere
Take your office number with you on a laptop or mobile app. One number, wherever your people happen to be.
Call handling
Auto-attendants, hunt groups, voicemail-to-email and call routing that make a small team sound polished and professional.
Reporting & insight
See call volumes, response times and missed calls so you can staff and serve your customers better.
Microsoft Teams calling
Turn Teams into your phone system, so chat, meetings and calls all live in one familiar place.
On-site options
Prefer hardware in your building? We supply and support traditional and hybrid systems you own outright.
Featured platform · 3CX
Powered by 3CX — the phone system that bends to your business
We design and run business telephony on 3CX, a leading software-based phone system (PBX) used by businesses worldwide. It does away with bulky, expensive hardware and gives you enterprise-grade calling, video and messaging from one tidy platform — installed, configured and supported by your local Finnwood team.
- Flat annual licence — not per-user, per-month — so costs stay predictable as you grow
- Apps for everywhere — desktop, web browser, iOS and Android, all on one number
- Smart call handling — digital receptionist, ring groups, queues, voicemail-to-email and call recording
- Custom call flows — route calls by time, team or customer choice with the Call Flow Designer
- Built-in extras — video meetings, live website chat, WhatsApp & SMS, and CRM integration
- Your choice of handset — works with standard IP phones (Yealink, Fanvil, Snom and more) and your SIP trunks
3CX · cloud or on-premisesHosted in the cloud — pay monthly
We host and manage your 3CX system for you as part of a managed plan. Nothing to maintain on-site, automatic updates, and support whenever you need it.
Self-hosted on-site — own it outright
Prefer to keep it in your building? 3CX can run on your own server on-premises, so your phone system and call data stay entirely under your control.
Important · UK switch-off
The old phone network is going. We'll get you ready.
By January 2027, the UK's traditional analogue and ISDN phone lines (the PSTN) are being switched off for good. Every business still on old lines will need to move to internet-based calling before then.
It sounds daunting, but it's a chance to end up with a better, cheaper, more flexible phone system. Finnwood will assess what you have, port your existing numbers, and move you to modern VoIP — with no drama and no lost calls.
Plan your switch-off move
Ready before 2027Why Finnwood
One partner for your phones and your IT
When your phone system and your IT come from the same local team, everything just works better — and there's never any finger-pointing when you need help. We handle the lot: numbers, handsets, apps, call flows and support.
- Keep your existing numbers — we port them across
- Clear pricing, whether monthly or pay-once
- Installed and supported by your local Leeds team
- Scales easily as your business grows
Let's sort your phones out
Tell us how your team works and we'll recommend the right phone system — cloud, on-site or a blend of both.